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Frequently Asked Questions

Returns

Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit

 

We would be unable to change or cancel an order once it has been placed.

If your online order is not as expected, please contact us

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance.

Shipping

We ship worldwide.

After your order has been processed, please allow 5-7 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)
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We often restock popular items or they may be returned by the other customers. If you would like to be notified when this happens just enter your details below.

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